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IT Asset
Management |
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The ability to manage all
of our IT assets from one data repository has enabled us to significantly optimize our use of
hardware and software licenses. In addition, we have much better visibility into how our internal
business customers are using these assets and the benefits they are receiving. TIMS is really
helping the company effectively leverage the IT assets it has, and it is also helping improve
employee satisfaction with IT service delivery. |
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- Verizon |
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Techquest's IT Asset Management Solution provides a unified visual
view of all IT infrastructure globally. Organizations use our
solution to locate, track, manage and maintain IT Assets using
best practices and standards for optimizing infrastructure and
network resources utilization, auditing, compliance and service
management. Manage the entire asset lifecycle, including software
license management, supplier management, financial management
from planning and requisitioning to retirement and disposal.
Our customers benefited with our integrated configuration/asset
repository, which provides a comprehensive assessment of IT asset
base. This reduces the cost of ownership and improves resource
utilization.
Techquest's solutions are RFID enabled if customers choose to
implement RFID today or in the near future; this ensures scalability
and lower TCO of the solution. RFID benefits are significant,
providing security, real-time audits, and state of IT infrastructure
at any time.
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Infrastructure |
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Desktops
Laptops
Mobile Devices
Peripherals
Wireless
Devices
Software
Spares
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Environment |
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Power
Space
Configuration
Security
Network
Disaster
Planning
Connectivity
As-builds
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Compliance |
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License
Regulatory
Standards
Codes
Permits
Policies
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Workflow |
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IMAC - Life Cycle
Ownership
Suppliers
Auditing and Tracking
Maintenance, Upgrades
Charge backs by business units
Consolidation and Disposal
SLA and Warranties
Utilization
Work orders, Service Requests
IT Governance
Compliance Management
Integrated auto discovery process
Works with HP OpenView, CRM tools
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Benefits |
- Central repository
- Integrated with Discovery Programs
- Optimized spares and inventory
- Provisioning is made easy
- Improved Life Cycle Management
- Planning and what-if-scenarios
- Maximize asset utilization
- Accurate charge back
- Improved service management
- Documentation
- Increased utilization of assets
- Increased accountability
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Value |
- Unified view, intuitive visual drill downs
- Locate defective equipment and connectivity instantly
- Recover stranded assets
- Improved speed in time to market
- Reduced CapEx and OpEx
- Strategic growth and scalability
- Additional revenue potential
- Increased revenue by accurate billing
- Customer retention and satisfaction
- Business Continuity planning
- Improved warehousing and supply chain management
- Regulatory compliance
- Key performance indicators on dashboard
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Gartner |
- 70% of organizations have a 30% discrepancy between a planned
inventory and their actual inventory.
- Up to 30% of an IT budget could be saved by effective asset
management.
- In 70 percent of Global 2,000 enterprises, asset management
programs will be among the top five corporate initiatives.
- Gartner estimates that less than 25 percent of all enterprises
worldwide have a life cycle asset management program that can
determine potential risk.
- Gartner Measurement' research shows that 90 percent of audited
sites exhibit marginal practices for hardware asset management.
This increases the risk of poor system manageability, complex
change management and below average service levels. These risks
can increase the total cost of ownership by 7 percent to 10
percent annually, which can be $560 to $800 per user.
- During an economic downturn, enterprise management technology
and processes, especially asset management and performance management,
can help organizations reduce costs and get the most out of
their infrastructure.
- Enterprises that initiate IT life cycle asset management will
experience a reduction in costs of up to 30 percent per asset
during the first year (0.8 probability). Those that continue
to practice IT life cycle asset management will yield an additional
reduction in annual costs of 5 percent to 10 percent per asset
through 2006 (0.7 probability).
- Enterprises that reconcile assets can reap financial benefit
from identifying redundant functionality or rarely used products.
In one instance, an enterprise saved $100,000 by dropping a
product for which it was paying maintenance fees but no longer
using. Results should be reconciled with purchase records and
contracts. To ensure a high level of accuracy, all changes and
manual processes must be entered into the asset database.
- Enterprises that fail to incorporate advanced change-management
processes will be unable to capitalize on added TCO savings
of 6% to 10%, even with basic asset management processes in
place.
- 5% of an IT budget could be saved if management had the appropriate
tools to foresee and actively manage the termination of leases.
- Enterprises that fail to integrate usage and inventory data
to manage their software assets will overbuy licenses for 60%
of their portfolio and be non-compliant on 30% of their software.
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IDC |
- Organizations that practice asset management had 15% or lower
TCO (Total Cost of Ownership). The greatest savings from AM
practices were realized in the areas of: procurement (160%),
disposal (60%), operations (44%), user support (43%), and database
management (43%).
- Procurement involves activities such as making the lease/purchase
decision, ensuring requested equipment complies with company
standards, obtaining authorizations, generating requisitions,
and receiving the equipment. [Asset Management] Practicing sites
had a cost advantage of 160%.
- On average, organizations that practiced asset management
had 7% lower installation costs per PC.
- Companies with asset management practices experienced 10%
fewer hours of downtime and spent 22% fewer person hours.
- By retiring unused assets, companies can reduce the tax bills
for assets by as much as 20-30%.
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